Watch the video on YouTube: https://youtu.be/_dyDEIPUuaw

In this video I show how simple it was to build the GPT-3 Knowledge Helper that uses a short description to create a first draft of a knowledge article. I review the sub-flow and custom flow designer action that make this all possible. There’s even a bonus conversation between myself and ChatGPT to remove new line characters from the API response text! You can watch the full demo of me drafting Knowledge articles with the help of OpenAI’s GPT-3 here: https://youtu.be/GV5keaD5Bm4 #servicenow #openai #gpt3 #knowledgemanagement

Download the flow and custom action source code to your instance using source control!

Link: https://github.com/jmeadows82/knowledge_helper