Watch the video on YouTube: https://youtu.be/nCEMluOxqKs
In this video I show how simple it was to build the GPT-3 Resolution Helper for Incidents and Cases. I review the sub-flow and custom flow designer action that make this all possible. You can watch the full demo of both Incident and Case resolutions being re-written with the help of OpenAI’s GPT-3 here: https://youtu.be/RG18YT4xy14 #servicenow #openai #gpt3 #integration #incidentmanagement #casemanagement
Download the flows and custom action source code to your instance using source control!