Watch the video on YouTube: https://youtu.be/Crcund-px0Y
In this video I show a context menu within Service Operations Workspaces that lets use take context-specific actions when viewing a record. The feature is kind of hidden in plain sight, and I’ve nicknamed it the TRAFFIC LIGHT. If you’ve wanted form personalization in your Workspace experience, check out this new Tokyo feature! #servicenow #tokyo #trafficlight #servicenowdyk