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In this SSH episode I show 39 new or updated applications in the ServiceNow Store. Watch this video or listen to the podcast as I filter through the noise and show you what’s most relevant and what updates you may want to pay close attention to for your instance.
#servicenow #apps #newrelease #feature #compatibility #releasenotes #fixes
New Releases
- Agentic AI – Automated KB Generation
- Agentic AI – Regulatory Task Creator
- Arlo for Incident Documentation
- CtrlWrk Solution (CtrlLock module)
- Devoteam HRSD QuickStaHRt Audit
- I-Ignite
- INRY PMO Compliance Check
- Insight Now
- Neuron7.AI-Service Operations Workspace Content Pack
- Sakon Telecom Connect: Network
- Security Incident Response integration with Microsoft Security Copilot
Highlights
- Aavenir Contractflow – Contract Management
- Best Practice Engine
- Flexera One
- Intune Connector Premium
- Service Portal IT Experience
Fixes
Ghost / Removed
- External Routing with Genesys Cloud
- Genesys Cloud Spoke
- Integration Core with Genesys Cloud
- Microsoft 365 support integration
Minor Updates
- Aavenir Foundation
- AlertOps
- AT&T eBonding
- Edgile Healthcare Payer ArC
- Edgile Healthcare Provider with Research ArC
- Edgile Retail ArC
- IBM Instana
- OnSolve IT Alerts
- SecurityScorecard for IT Service Management
- Skill Kit – Knowledge Article Optimizer
- Tier44 EM/8
