Justin’s Unofficial ServiceNow Xanadu Numbers

Watch the video on YouTube: https://youtu.be/EjLxWCBDBWs

This is my first Xanadu release video/post and it’s all about the numbers — unofficially. I didn’t get one of these out for the Washington DC release but the data is there and you’ll see in the video and here on the blog post how this release breaks down by ServiceNow products and categories and how it compares to previous releases. Leave a comment on the video or on this post if there are data points not shown here that you’d be interested in seeing in this or future releases. All data presented was retrieved from the ServiceNow documentation site (docs.servicenow.com) and curated by both myself and OpenAI GPT 4o. #servicenow #xanadu #breakdown #stats #numbers

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Feature Count by Product

* Features include new, updated and removed features

Product	Feature Count
Now Platform App Engine	131
Now Platform	129
Governance, Risk, and Compliance	66
IT Service Management	60
Security Operations	58
Employee Service Management	52
IT Asset Management	51
Strategic Portfolio Management	46
IT Operations Management	46
Customer Service Management	40
Now Platform UI	37
Telecommunications, Media, and Technology	35
Operational Technology Management	34
Sales and Order Management	29
Platform Analytics	27
Field Service Management	23
Now Platform Security	21
Financial Services Operations	20
Source-to-Pay Operations	14
Application Portfolio Management	13
Vulnerability Response	12
Environment, Social and Governance Management	11
Now Mobile app	11
Intelligent Experiences	11
DevOps	9
Now Assist	8
Public Sector Digital Services	5
Healthcare and Life Sciences	3
Retail Operations	3
Manufacturing	1

Xanadu Store Release 1 – New Releases

• @devsnc/sn-feedback
• Advanced Work Assignment for Legal Service Delivery
• Application Service Extensions
• Cloud Storage
• Confluence Search Connector
• Content Engagement for Employee Center Pro
• Contract Management for Sales and Order Management
• Customer Service Problem Management
• Dispute Content Pack for US Regulations
• Dispute Rules Content Pack for Mastercard
• Enterprise Asset Management for Facilities
• External Credential Storage and Management Application
• Field Service Mobile Sidebar
• Google Chat Spoke
• GRC: Continuous Authorization and Monitoring Workspace
• GRC: Cyber Risk Institute
• GRC: Entity Based Access
• GRC: Privacy Lite User
• Guided Self-Service in Employee Center
• Hardware Asset Management for DaaS
• Health and Safety Case Management
• HR Service Delivery for Healthcare
• Impact Value Management – APM
• Impact Value Management – App Engine
• Individual Life Claims
• Lead Management Application
• Lead Management Data Model
• Leader Hub
• Microsoft Outlook Add-In for Legal Service Delivery
• Now Assist for Financial Services Operations
• Now Assist for Public Sector Digital Services (PSDS)
• Now Assist for Security Operations (SecOps)
• Now Assist for Sourcing and Procurement Operations (SPO)
• Now Assist for Telecommunications, Media and Technology(TMT)
• Openframe Predictive Intelligence for Legal Service Delivery
• Privacy Employee User
• Proactive Engagement
• Process Mining for Source-to-Pay Operations
• Recommended Actions for ITSM
• Regulatory Agency Library
• Retail Operations Core
• Sales Agreement Data Model
• Sales Agreement Management
• Scope 3 emissions management
• Service Bridge Order Management for Providers
• Service Level Objective Management for Service Operations Workspace
• Service Operations Workspace Service Map Monitoring
• ServiceNow IDE
• Software Asset Management
• Software Asset Management integration with Tableau
• Supplier Lifecycle Operations Integration with Oracle
• Tableau Spoke
• Talent profile
• Verifi Spoke
• Vulnerability Crisis Management
• Workforce Optimization for ITSM Admin Center
• Workplace Service Delivery integration with Microsoft Places
• Workplace Services Kiosk

Xanadu Features Table

The category of each feature was assigned using a ServiceNow workflow and integration with Open AI GPT 4o using the following prompt:

“You are a software product owner. Categorize the following software feature with one or more of the following categories: New, Updated, Artificial Intelligence, Deprecated. Assign one or more categories by evaluating this short description ‘[short_description]’ and this longer more detailed description ‘[long_description_clean]’. Return the results as a JSON object with the following structure: {\”categories\”: [\”string\”], \”explanation\”: \”string\”}. Also ensure that the explanation is limited to no more than 999 characters.”