Watch the video on YouTube: https://youtu.be/ZwCs-2Bfk6w
In the Azure DevOps videos I’ve shown how easy it is to send any ServiceNow task to a development team in ADO. But when the developers add a comment in ADO, that comment was only updating the STORY record in ServiceNow. In this video I show you how to use Flow Designer to copy those comments from the story record up to the parent record such as an Incident or Customer Service Task. #servicenow #agile #ado #integrations #agiledevelopment #epic #story #development #customersupport #incidentmanagement #azuredevops