Watch the video on YouTube: https://youtu.be/RINwpsT6MNQ
Change Models in ServiceNow are how we differentiate between different change types (i.e., Normal, Emergency and Standard). In Utah we have a new feature when checking the ADVANCED SECURITY checkbox on a change model. Instead of listing USER CRITERIA for only AVAILABLE FOR, you can now specify user criteria for NOT available for. In this video I show the new related list plus how to create user criteria should you not have any already configured. #servicenow #utah #changemanagement #security #ux
Thumbnail photo credit: Abbey Carver