Watch the video on YouTube: https://youtu.be/e9qq17HJswc
In this video I show the new Change Request experience in Service Operations Workspace available in the ServiceNow Utah release. Rather than a form with fields to fill out, this new experience brings an improved look and feel as well as some useful features with regards to scope, scheduling and task management. I start with a look at the Change Request feature in Tokyo and then you’ll see my actual reaction to viewing the new Utah features for the first time while recording. #servicenow #utah #changemanagement #ui #ux #userexperience
Thumbnail photo credit: Abbey Carver