Watch the video on YouTube: https://youtu.be/lImkkFLWV8k
With new releases come new features. They usually also bring news of feature deprecations. In this video I explore Agent Workspace and the deprecation notes released with Utah. The takeaway is that you have PLENTY of warning and time to start your transition to Service Operations Workspace – the newer and much improved experience for ITSM in SerivceNow. #servicenow #utah #ui #workspace #itsm