Watch the video on YouTube: https://youtu.be/duCBN00MzTM
In this video I show you how to AUTOMATE the synchronization of your ServiceNow CUSTOMER SERVICE TASKS to Jira using the Agile Development integration and FLOW DESIGNER. With some simple conditions on a Customer Service Task creation TRIGGER and the help of a custom Flow Designer ACTION you can skip the use of the Agile Development Backlog! Watch to see how this is configured and to see an Customer Service Task created in ServiceNow and synced to Jira in real time. #servicenow #jira #atlassian #agile #development #integration
Download the flow and custom action source code to your instance using source control!