Watch the video on YouTube: https://youtu.be/TBkAuy8aC2w
Is your REST API trigger returning an EMPTY or BLANK request body and you can’t figure out why? In this video I give a behind the scenes look at me learning how to use the REST API Trigger in Flow Designer. When you use this trigger to initiate a Flow in ServiceNow, the trigger will automatically parse the request body into a Complex Object so you can use those details later on in your Flow. In order for that parsing to work, however, you must build out the objects, array objects and strings that you want from the request body in order for it to work. This wasn’t intuitive to me and so I’m sharing it here so that I cement the lesson learned in my own mind and perhaps someone else will benefit as well. #servicenow #flowdesigner #integrations #rest #restapi #complexobjects