Watch the video on YouTube: https://youtu.be/9-yLfX3km14

In this video my guest, Certified Master Architect, Mike Herron and I discuss a ServiceNow portal integration he facilitated WITH and BY OpenAI’s ChatGPT! Not only does Mike demo the integration for us, we discuss how this came about and share thoughts on the role of artificial intelligence, like ChatGPT, in the daily work of a ServiceNow Architect and Consultant. #servicenow #openai #integrations #portal #serviceportal #codeassist #chatgpt

Mike’s Update Set

Download Mike’s integration with ChatGPT here:

Post download instructions:

Disclaimer: this update set is provided as-is with no warranties or support. We do not recommend using this in a production environment. This is provided for educational and entertainment purposes ONLY. Use of this update set does require that you provide your own API key which must be obtained through OpenAI.

  1. Unzip the compressed XML file
  2. From any list in ServiceNow, right-click any column header (as a user with an admin role) and select Import XML
  3. Upload the XML file
  4. Navigate to Retrieved Update Sets
  5. Preview and Commit the update set