Watch the video on YouTube: https://youtu.be/yp72yfIK3zQ
In this video I show the new Intelligent Search for CMDB that came with ServiceNow’s Tokyo release! Previously, we used a feature called CMDB SEARCH but the Tokyo release notes tell us that that feature is being prepared for deprecation or discontinuation. You’ll see that my experience isn’t perfect and there is a bit of an ART to phrasing your NATURAL LANGUAGE to achieve the best SEARCH RESULTS, but when it works it is GREAT! #servicenow #configurationmanagement #cmdb #search #query #naturallanguage