Watch the video on YouTube: https://youtu.be/tQq77F3tWu4
360 degree views in ServiceNow are a very useful feature that have been around for a few releases now. In Tokyo, there was a tiny enhancement that allows you to specific the ORDER of how related records show in the pie chart. In this video, I walk through CREATING an entirely new view for a 360 degree view, changing the order and layout of the pie chart and the elements, and even tweaking the group by field on the visualizations that appear with the list of records when you click on a related record in the pie chart. #servicenow #tokyo #riskmanagement #integratedrisk #ui #visualization #configuration