Watch the video on YouTube: https://youtu.be/yHgVMsecMwo
With Tokyo ServiceNow moved ITOM into the Service Operations Workspace, replacing the Operator Dashboard that we use to access from Agent Workspace. In this video I review what’s new, what’s moved and what has stayed the same so you know what to look forward to when you upgrade your Event Management to ServiceNow’s Next Experience. #servicenow #eventmanagement #alertmanagement #noc #itom #events #ui #workspace