Watch the video on YouTube: https://youtu.be/D2o8ek9Nmvg
Holidays are part of nearly every organization’s planning and support considerations and we manage holidays in ServiceNow using schedules. Through the use of parent and child schedules, you can get creative with how you incorporate holidays into different kinds of schedules depending on your requirements. In this video I show the very basic concept of creating an EXCLUDED time period to reflect the US holiday, Labor Day. #servicenow #holiday #scheduling #calendar #laborday